PagerDuty AI

AI-powered incident management and operations

Active
Visit Website
Category
AI DevOps & Infrastructure
Platforms
web, api
Pricing
$21/mo/user — Custom
Open Source
No
IDE Support
Web, Slack, Microsoft Teams
Quick links: Website Pricing

# What is PagerDuty AI?

PagerDuty's AI features (PagerDuty Copilot) help teams triage incidents faster by summarizing alert context, suggesting likely causes, and drafting stakeholder status updates. It also provides AI-driven on-call scheduling recommendations.

Who is it for? DevOps and platform engineers who want AI assistance with infrastructure and deployment.

Key Features

incident-managementon-callalertingopsenterprise

Available on

WebSlackMicrosoft Teams webapi

* Our Verdict

4 /5

AI features genuinely reduce MTTR. PagerDuty Copilot's incident summaries are immediately useful for on-call engineers.

+- Pros & Cons

Pros

  • + AI incident summaries save time
  • + Status update drafting
  • + Root cause suggestions
  • + Industry-standard platform

Cons

  • - Expensive — no free tier
  • - AI on higher plans only
  • - Can cause alert fatigue without tuning
  • - Complex to configure

$ Pricing

Professional
$21/mo/user
  • Core on-call
  • Escalation policies
  • Integrations
Business
$41/mo/user
  • AI Copilot
  • Advanced analytics
  • Postmortems
Enterprise
Custom
  • Full AI suite
  • SSO
  • SLA

</> Supported Languages & IDEs

Languages

N/A — ops platform

IDEs & Platforms

WebSlackMicrosoft Teams

= Alternatives to PagerDuty AI

Datadog AI / Bits AI
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K8sGPT
AI for Kubernetes troubleshooting
Free OSS 4.1/5
env0
AI-assisted IaC automation platform
Free 4.1/5
Kubiya
AI DevOps teammate in Slack and Teams
3.8/5

i About PagerDuty

Company PagerDuty
Founded 2009
HQ San Francisco, CA
Status Active
Data updated 2025-03-01